Foot pain relief in 3 easy steps

  • Step 1:

    Answer a few short questions

    Take 2-min to tell us about your situation (i.e. diagnosis and foot pain)

  • Step 2:

    Imprint your feet at home

    Get our foot impression kit delivered within a few days. Imprint your feet and send it back - free of charge.

  • Step 3:

    Get your custom orthotics

    Podiatrists design and create your very own custom orthotics and deliver them within 10-15days.

Real results from real StepBetter users

Hear from these StepBetter customers loving their custom made orthotics.

How it works

Why we're better

Cheaper and quicker with a 100% online process, our premium custom made orthotics are of the highest quality and come with a 120-day money-back guarantee.

The team behind your custom orthotics

Each pair of StepBetter orthotics are individually prescribed by our team of Australian qualified and registered Podiatrist partners. A podiatrist will review the information you provide us and use your custom foot mould to design orthotic insoles specific to your feet and individual situation.

With 50k+ insoles created and over a decade of experience, StepBetter has developed an easier process for you, the patient.

Our leading orthotic design, 3D printing capability and use of superior materials results in a premium product with faster turnaround times.

Thousands of Happy Feet

Join the thousands of happy customers buying custom orthotics online and saving big.

Frequently Asked Questions

How long will it take for me to receive my custom-made orthotics?

Anywhere between 15 - 20 working days, often much less. This is dependent on shipping times. Once your order is placed, we'll ship out your foot impression kit within 24hrs. After your impression has been taken and returned (using the included shipping label), your custom orthotics will be designed and created within 5 business days and delivered straight to your door!

What's the shipping cost?

Australian-wide shipping is 100% free. We will even provide you with a prepaid shipping label for when you post us your completed foot impression kit.

What if I make a mistake on my impressions?

We'll send you clear instructions on how to use your foot impression kit. It's easier than you think!

If for some reason you feel you've taken an inaccurate impression or our lab determines there has been an error, we will send you out a new kit - free of charge.

What if I have a specific diagnosis?

Yes - that's exactly what we are here for. Our team have decades of experience helping people in all kinds of situations. You'll have the opportunity to share as much information as you would like directly with a podiatrist.

What guarantees do you have?

With our 120-day money-back guarantee, you can buy with confidence. We will even make adjustments free of charge if something doesn't feel right.

  • Proudly Australian Owned and Made